Email Guides and Essays
by Kaitlin Duck Sherwood,

  • Top Ten Tips for Overcoming Email Overload
  • Top Three Anti-Spam Filters

    About Overcome Email Overload with Eudora 5

    About Overcome Email Overload with Microsoft Outlook 2000 and Outlook 2002

    Frequently asked questions

    Press room

    About Kaitlin Duck Sherwood

    World Wide Webfoot Press home

  • Overcome Email Overload

    with Eudora 5


    See what the on-line and off-line press is saying about the Overcome Email Overload series!
    • If you are using Eudora 5, give a careful reading to Kaitlin Sherwood's Overcome Email Overload With Eudora 5 -- it will save you substantial amounts of both time and aggravation!
      -- Midwest Book Review

    • [T]his book is crammed with valuable info. Recommended. -- Doug Noble, MacBookshop Reviewer

    • I'm impressed with Ms. Sherwood's in-depth understanding of email issues and her clever ideas for dealing with the great gobs of email many of us get.
      -- Steve Dorner, original author of Eudora

    • Kaitlin Duck Sherwood writes in an easy, conversational tone, and her tutorials on proper software configuration are explained in plain English, without a lot of computer jargon, but also without being patronizingly dumbed-down.
      -- Charles Moore, Applelinks

    • A solid book that will help anyone overwhelmed by email learn to cope.
      -- Adam C. Engst, author of Eudora for Windows and Macintosh

    • The book is full of advice that is useful not only to intermediate users, but also to advanced users. I have picked up from it quite a number of helpful tips, even though I have been using email for more than 10 years and Eudora everyday for more than 5 years.
      -- Jacek Gwizdka, email use researcher

    • Overcome Email Overload gives you everything you need to know to take back control of your inbox. Corporate, school and other email system managers should make Overcome Email Overload required reading by their users. Highly Recommended.
      -- Mary Houten-Kemp, creator of Everything Email

    • Don't touch your email without first reading Overcome Email Overload.
      -- Heinz Tschabitscher, Guide for's Email section

    • I loved the tone of the book. Sherwood's sense of humor and unintimidating writing style make this a sure winner. Its wealth of information and accessibility make it an essential read for anyone who uses email.
      -- Trisha Gooch, Editor, ibizTips, Internet Business Forum

    • Eudora's design has always been driven by our desire to make email more accessible and manageable. Sherwood intimately understands that spirit in Eudora. Overcome Email Overload with Eudora 5 is more than an instruction manual. It is a thoughtful and entertaining guide for how readers can take advantage of Eudora to make email easier to use.
      -- John W. Noerenberg II, Principal Engineer, Qualcomm, Inc. (makers of Eudora)

    • Email is supposed to be a tool to help you live your life. Unfortunately, most people spend more time maintaining the tool than extracting utility from it. Overcome Email Overload with Eudora 5 gives you quick hints to reduce the time you spend configuring, filtering, and deleting mail and more time to deal with the important messages.
      -- Ed Krol, author of the best-selling The Whole Internet User's Guide and Catalog and The Whole Internet: The Next Generation

    • Finally! This excellent book fills a void in the how-to literature, offering simple and effective tactics for anyone overwhelmed by the daily deluge of email. Beginning with how to sort and filter all that stuff - from the urgent, to the interesting, to the "might come in handy someday," to the junk - it moves on to how to write emails that can be more easily processed by our recipients/victims. It's been a great help to us and to our clients, and it can help you too!
      --Irene Tobis, Ph.D., President, Ducks-in-a-Row ® Organizing Consultants

    • This book helps e-mail novices and experienced users learn how to use Eudora and how to make effective and efficient use of e-mail. It does so in a pleasant manner with excellent examples and screenshots.
      -- Andrew Starr, eMailman ®

    • If you don't need more time, don't read this book. If you enjoy reading all your junk mail, you may not care for it. If you have never had trouble finding an important message, this book may not be for you.
      -- Russell Bridges, System Administrator

    • If you have ever felt like your e-mail was controlling you, this book can help you take back control. Office-support workers will find it particularly useful.
      --Joyce Grant, Editor, Administrative Assistant's Update

    • Companies would be well-served to make Sherwood's book a corporate standard. It would significantly improve their email effectiveness!

    • -- Barbara Noparstak, Records and Information Management Consultant, Api Consulting

    • I really enjoyed Overcome Email Overload with Eudora 5 and found it to be perceptive, clearly-written and very well-organized; it has many useful and practical suggestions for dealing with this very critical area of modern business life. I consider it invaluable for all of us who are impacted by this new form of communication.
      -- Craig D. Wandke. Interpreter Operations Manager, Language Line Services

    • I've been an avid user of email since it was introduced. But I didn't really get overwhelmed by messages until I retired and served as Interim President of a theological seminary, and now as national volunteer Chair of one of the world's largest human services not-for-profit organizations. Sherwood's book has been a godsend to me. I particularly appreciate her skill at setting forth the "why" as well as the "what."
      -- Thomas J. Henderson, retired Chairman & CEO of Guy F. Atkinson Company

    • Before I learned the techniques in Sherwood's book, I used to absolutely dread starting Eudora after a business trip. There would invariably be hundreds of messages screaming for my attention! But now I've learned how to make Eudora organize my messages so that I can act on the most important messages first. My backlog of email doesn't overwhelm me any more!
      -- Roxanne Guilhamet Maloney, Silicon Valley-Japan Connections

    See also recent mentions in the press and the reviews on

    Kaitlin Duck Sherwood
    Last modified 23 May 2001.